Account security: getting in, taking everything, leaving.

Two-step verification

A code from your authenticator app on top of your password. If someone steals your password, it is not enough to get in.

1. 1
   Open the tabYour name, top right → Account settings → Security, and hit Enable under two-step verification.
2. 2
   Scan the codeWith Google Authenticator, 1Password, Authy or whichever you use. If you cannot scan, the key is written under the QR so you can paste it by hand.
3. 3
   Confirm with the codeType the six digits your app is showing at that moment and confirm. Only then is it active.
4. 4
   Save the recovery codesThey are shown once, right after you enable it. Copy them into your password manager or onto paper — anywhere except the same phone that holds the authenticator app.

From then on, every sign-in asks for the code as well as the password. The tab shows how many unused recovery codes you have left, and from there you can generate new ones — which void the previous set — or turn verification off.

Export all your data

The Export all my data button builds a ZIP on the spot and downloads it. No emailing support, no waiting for approval.

Inside there is one folder per workspace, with:

• Your documents in Markdown, which is the format that will still be readable anywhere.
• The data in JSON: daily notes, tasks, meetings and their action items, Atlas entities and their links, canvases, definitions, deliverables and the digests generated.
• The files inside the ZIP, not as links: up to 150 MB per workspace. Whatever does not fit is still listed, with a signed link that lasts seven days — the limit is disclosed, not hidden.
• A summary of what was included and what was left out.

Integration tokens and secrets never leave in the export.

Delete the account

It sits last in the tab, and runs through four steps: it shows you what gets deleted, asks for a reason, makes you type a confirmation word and asks for your password.

On confirm it wipes, permanently and with no grace period: your account and profile, your daily notes, documents and tasks, your meetings and their recordings, your workspaces and the files you uploaded.

Two things do not share that fate:

• The spaces you share with other people are not deleted: they are transferred to the oldest member, so the team is not left without its content.
• If you have an active subscription, it cancels itself. There is nothing to cancel separately.

Download the export ZIP before you confirm: afterwards there is nothing left to ask us for.